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Customers Being Heard – Dell OEM Customer Advisory Council
It was a surprise and a great honor when Dell asked us to participate on their Industry Solutions Group (ISG) OEM Customer Advisory Council – even more so when I met some of the other members from...
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Network Management at the Network World IT Roadmap Show – Common Challenges...
Greetings from the Network World IT Roadmap show in DC! (alright – I know it’s only about 20 minutes from my house, but with DC traffic that commute can sometimes triple) (img from belenjesuit.org)...
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Where’s the beef? A new model for System Integrators
Earlier this week I ran into a blog post on ZDNet talking about how companies don’t want to pay System Integrators millions of dollars for software implementations that take years. The post revolves...
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FastHosts Moving Faster Thanks to EM7 G3
Alejandro (of InteropNet notoriety) just had a merry olde time in merry olde England installing EM7 at new customer, Fasthosts, the UK’s number 1 web host. Fasthosts is now able to do things they...
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A New ENOC Is Born
Congratulations to our customer, CBTS (a division of Cincinnati Bell Inc.), for their recent launch of a new Enterprise Network and Operations Center (ENOC) in Mason, Ohio. This state-of-the-art ENOC...
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Q&A with Cloud Industry Forum Chairman Andy Burton
While we officially announced our membership in the Cloud Industry Forum today, we had the opportunity to speak with Fasthosts CEO and Cloud Industry Forum Chairman, Andy Burton last week. Andy has...
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Geographically Speaking: Bringing Disparate People, Systems & Data Together...
Geographic information system (GIS) technology company Esri is built on the philosophy that a geographic approach to problem solving ensures better communication and collaboration. ScienceLogic...
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It’s only logical: Managed cloud computing provider Logicworks selects...
“Logic is the beginning of wisdom, not the end.” Spock (Star Trek VI) ScienceLogic is at HostingCon in San Diego this week, and we have some...
View ArticleHow to add new cloud service offerings
We invite all hosters/MSPs interested in offering differentiated cloud computing services to join us this Wednesday, January 18 at 2:00pm Eastern for a free webinar called “Don’t Get Stuck in the...
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How not to get stuck in the cloud
Yesterday we sponsored a webinar about how to make money in the cloud with MSPAlliance CEO and co-founder Charles Weaver, featuring our CTO Antonio Piraino and two of our esteemed service provider...
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Enterprise Cloud Monitoring, Made Simple
This is a guest blog post written by Shantu Roy, Senior Product Manager at Tier 3. For IT departments, monitoring cloud applications is increasingly important. To this end, IT pros usually find...
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How SMEs can access enterprise-grade managed services with the cloud and JMC IT
Guest Post By Nick Isherwood, Technology Services Director, JMC IT JMC IT, one of ScienceLogic’s first partners located in the UK, is an IT support firm based in Salford, Greater Manchester, providing...
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Tackling IT Operations in the Federal Sector
I like to consider myself a fresh face in the world of tech software. If there were seven layers of IT knowledge, like there are to the traditional OSI stack, I would be a physical device. Regardless,...
View ArticleUnderstanding the Customer’s Current Reality
As product managers we are charged with understanding the market. We search for insight into problems. Problems we hope the products we help develop will solve. For many of us, our customers are the...
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